The 2020 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2020 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2020 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

Subaru Loves Pets

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Subaru Loves The Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated over $28 million to the ASPCA and through Subaru Loves Pets has helped support the rescue, transport, adoption and well-being of over 230,000 animals across the country. 


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Since 2018, Subaru has partnered with TerraCycle.  Participating Subaru retailers collect hard-to-recycle trash that was headed to local landfills. We collect approximately 2 tons of this hard-to-recycle trash monthly, which will be converted to furnishings and other usable items and donated locally.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Since 2015 Subaru, in partnership with the American Association for the Advancement Science, donated over 277,600 award-winning science books.  In addition, through our partnerships with Staples and we supported teachers and students with donations of S400,000 in gift cards and school supplies. 


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.
*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks. 


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Since 2016, Subaru and its retailers have partnered with the Leukemia & Lymphoma Society (LLS) to donate over 167,000 blankets and 21,500 arts & crafts kits and reached nearly 150,000 patients in more than 780 hospitals nationwide. 

How is Shingle Springs Subaru dedicated locally to the Love Promise?

Our Subaru Love Promise extends back to 1989, when we became a Subaru Retailer. Our support has always been quiet and understated, with a willingness to help the community in many ways. From the El Dorado County Sherrifs Dept K9 Unit, El Dorado County Fire Departments K9 unit as well and our latest partnership with JDRF (Junior Diabetes Research Foundation). Along with the local Boy Scouts, Girls Scouts and endless childrens sports teams. Our position is that we do not give to the community becasue we can, rather because we want to. We are fortunate enough to live and work in the greatest county in the entire State of California, along with having the pleasure to do business with the greatest clientele on earth. Thank you to the over 25,000 client friends that we have been able to serve over the years... Bryant McCarver General Manager Shingle Springs Subaru

El Dorado County Sheriff's K9 Unit, El Dorado Fire District Arson K9 Unit
El Dorado County Fire District K-9 Unit, El Dorado County Veterans Memorial Fund
JDRF-Junior Diabetes Research Foundation
 Subaru Love Promise Heart
The Subaru Love Promise - Community Commitment View Our Love Promise Pledge
The Subaru Love Promise - Community Commitment
The Subaru Love Promise - Customer Commitment

Love Promise Stories from Shingle Springs Subaru

Subaru and Shingle Springs Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Madeline’s Story  –  Bryant M

My soon to be 18 years old granddaughter Madeline was diagnosed with Type 1 diabetes at the age of 11. Our daughter Dana Baker, husband Roger and son Jackson soon were caught up in the nightmare of having a child diagnosed with an as yet incurable disease. We all started devoting time and energy to raising money for the JDRF of Northern California ( Juvenile Diabetes Research Foundation). Bryant McCarver, a family friend of our daughter’s, quickly became one of Madeline’s most generous benefactors and has donated thousands to our fund raising efforts on Madeline’s behalf. My husband Douglas, a retired Rheumatologist and I, in thanking Bryant for his unstinting generosity, are on our third Subaru lease and think of Madeline, our beloved granddaughter and our family friend Bryant every day!

Subaru & LLS Partner to Help Cancer Patients  –  Erica B

Marshall Medical Center’s Cancer Program would like to express our sincere gratitude to Shingle Springs Subaru for their donation of high quality blankets and kids’ craft kits to our infusion center in Cameron Park. We have been fortunate to receive these donated items for the last four years. This year we received ten craft kits and 80 plush, warm blankets for our patients. Our Oncology Dietitian, Andrea, distributes the donated blankets in our infusion center. Here is what she had to say: “When we have new patients coming to our infusion center, I provide a Welcome Bag, which includes a donated blanket. The feedback has been wonderful. The patients like having a special blanket that they bring to their treatments. I have heard people even remark on how surprised they are that the blankets are so nice looking and of such good quality.” We are delighted to provide a little extra comfort and color for our patients during their visit to our infusion center. Additionally, providing craft kits for visiting children makes what could be a scary experience so much brighter. We enjoyed meeting our area’s local Honored Hero, Grayson, and his family as well as three high school students who raised valuable funds for LLS through the local Students of the Year program. We thank Shingle Springs Subaru for their ongoing support to our patients and community.

Bringing Hope to the Type One Diabetes Community  –  Dawn A

For three years, JDRF has been selected by Shingle Springs Subaru as their Hometown Charity during the Subaru Share the Love event. Cumulatively, over that time, Bryant McCarver and his team, as well as the purchasers of Subaru vehicles, have contributed over $100K to benefit the type one diabetes (T1D) community! All of the proceeds - 100% - have gone towards critical research aimed at finding a cure for T1D. Being diagnosed with T1D is a devastating and life-changing event. Your body is unable to produce insulin and requires 24-7 monitoring of blood sugar levels. It is emotionally challenging and demands careful calculation of the amount of insulin needed, multiple times a day. Too little or too much can mean a trip to the emergency room and in the worst of scenarios, death. Type one isn’t managed simply through better nutrition and exercise. There are countless stories of T1D’s impacted by the support of Shingle Springs Subaru whether those living with T1D now, those that will soon learn, or the family members and friends that support them. Grace Juarez, was diagnosed at 6 years old and describes how she and her family didn’t know what to expect with her diagnosis. She’s now 15 and shares, “My T1D experience has been a roller coaster. Living with T1D has many ups and downs but it is my life now so I try to make the best out of the circumstances. I did not let T1D take over my life.” Grace manages the daily challenges with perseverance and patience, as well as hope that a cure is on the way. On behalf of Grace, other T1D’s and their families our heartfelt thanks to Subaru Corporation,Shingle Springs Subaru and Bryant McCarver, and all of the individuals that purchased a car during the campaign. We thank you!

Miracle for a Young Family  –  Kimberly D

I work at a local high school and learned that two of our alumni, who married two years ago, were expecting their first baby. I also know the young man personally, as he, his sister, and parents were our neighbors for 11 years. Sadly, two months after this young couple in their twenties learned that they were expecting a baby, they also learned that Branden (the father) had stage 3 esophageal cancer. He had just realized his dream of becoming a firefighter and had only been on the job two months when he had to be taken off work to begin chemotherapy. While visiting with Branden and Carly in September, we were discussing the upcoming birth of their daughter. I drive a Subaru Outback and they said they loved my car and had been hoping to buy a used Subaru to ensure their daughter had a safe and reliable car to come home in. The car they were driving was quite old and not always reliable. Due to Branden being taken off work and the uncertainty of their future, they were reluctant to spend money to buy a car. I know the owner of Shingle Springs Subaru, as two of his children attend the high school where I am an Assistant Principal. He sold me my Subaru Outback in 2017 and I had the best buying experience of my life. I was so impressed with Bryant McCarver's integrity and willingness to work with me when I bought my Subaru Outback, I decided to reach out to him regarding Branden and Carly's situation. I explained to him that we were going to hold a fundraiser at our high school to help Branden and Carly and that we'd like to raise enough to get a used Subaru Outback for them to bring their daughter home in November. I asked Bryant if he could keep his eyes open for a used Subaru Outback. I explained that I didn't know how much we'd be able to raise but that I would let him know our progress. When I read Bryant's response to my request, I broke down in tears. Instead of offering to help find a used Subaru Outback, Bryant indicated that he and the team at Shingle Springs Subaru would like to get Branden and Carly into a new Subaru Outback and that they would pay all of the lease payments for three years! I told him that we didn't expect him to do so much, but he insisted. He said that any money we raised should go to Branden and Carly to help them with all the expenses they are facing. He wouldn't accept any money from us. On October 13, 2018, Branden and Carly met Bryant McCarver at Shingle Springs Subaru, where he allowed them to test drive and choose the Subaru Outback they wanted. While Branden was very sick from his chemotherapy treatment, the joy and happiness I witnessed in him that day is something I will never forget. Bryant didn't just provide a beautiful new Subaru Outback to this young couple, he provided peace of mind to a new father who is facing an unimaginable diagnosis. On November 3, 2018, Isla Hustrei was born. Her mother and father brought her home in their new Subaru Outback. Without the kindness and generosity of Bryant McCarver, this wouldn't have been possible. Neither I, nor anyone in my family, will ever buy a car anywhere else again. We are Shingle Springs Subaru customers for life. To find an organization who truly cares about their community and will put aside their own personal profit to help others is rare. I am eternally grateful to Bryant and the entire Shingle Springs Subaru team for the miracle they provided to Branden, Carly, and baby Isla. Branden has completed his chemotherapy treatment and now faces surgery to remove his esophagus and stomach. With so much for this family to worry about, they are so thankful for the peace of mind they have in their new Subaru Outback. More importantly, they were reminded at the most difficult time in their lives that human kindness still exists and the overwhelming power of generosity and love! Thank you, Bryant and the whole team at Shingle Springs Subaru. Your amazing act of kindness has made a lasting impact on Branden and Carly, and on all of those who love them.

Buckeye Bobcats Love Books!  –  K M

Our K-5 school is in the Sierra Foothills of CA and we were honored to receive 150 books from our local Shingle Springs Subaru. I can't tell you how excited the teachers were and the kids faces just lit up! We are a Title 1 school and try very hard to enrich the lives of our students with the love of reading in order that they may excel to their fullest in life. Thank you for this wonderful donation, Subaru!

Many Blankets, Craft Kits Donated to Marshall  –  Erica B

On July 17, 2018, Carmen, Kathy and Erica of The Leukemia & Lymphoma Society (LLS) met with Pete and Dave of Shingle Springs Subaru to deliver 80 blankets, 10 arts and craft kits, and many care cards and reusable bags to Marshall Cancer Resource Center. This was the third year in a row that LLS and Subaru were able to partner together to bring hope, warmth and comfort to cancer patients in greater Sacramento. They were joined by a local Honored Hero, Grayson, and his family, who also drives a Subaru! Everyone got to hang out with Max, the therapy dog, and mingled with Megan and her staff. LLS and Subaru even got a quick tour of the infusion center, which one of the LLS staff members thought was one of the best infusion centers she’s ever seen! LLS enjoyed being able to continue this partnership with Shingle Springs Subaru and Marshall and hope to be able to continue donating blankets to cancer patients at this hospital in the coming years! We couldn’t do this without Subaru’s support – thank you!

Shingle Springs Subaru Fund Type1 Diabetes Research  –  Stacy W

Shingle Springs Subaru raised $58,000 in support of the JDRF mission to accelerate life-changing breakthroughs to cure, prevent, and treat type 1 diabetes (T1D) and its complications. “The continued support of companies like Shingle Springs Subaru is essential to the progression of type 1 diabetes research,” said Dawn Angelo, Executive Director. “Donations like this allow JDRF to continue to provide funding to scientists who work to unlock the science for a cure.” A supporter of the JDRF Northern California Inland Chapter, Shingle Springs Subaru selected JDRF as their Hometown Charity during the Subaru Share the Love Event. The $58k gift was first announced to over 300 attendees at the JDRF One Party Gala held on Friday, May 11, 2018 and was leveraged to help raise even more funds during the event by matching dollar for dollar guest contributions. With the funds from Subaru the Northern California Inland Chapter had a record-breaking year raising over $350,000 at the event. For more than 45 years JDRF has funded vital research, which has resulted in life-changing drugs, treatments and devices, many of which have moved into clinical trials and real-world testing. Today, JDRF is the world’s leading funder and supporter of T1D research. JDRF is the only organization with both the vision and the strategic research plan to end T1D. “We support JDRF’s ongoing efforts to find a cure for type 1 diabetes and to improve the lives of those who currently live with this disease,” said Bryant McCarver, Executive General Manager of Shingle Springs Subaru. Affecting over 1.25 million Americans, T1D is an autoimmune disease in which a person’s pancreas stops producing insulin, a hormone that enables people to get energy from food. People with T1D must administer insulin multiple times every day to survive. Because there is no cure or existing methods of prevention for T1D, continued investments in promising research are needed to put an end to T1D and its devastating complications. Because of Subaru’s support, JDRF is able to advance vital research to help improve the lives of those living with type one diabetes. We are so grateful for the contributions made to JDRF through the Subaru Share the Love campaign because it helps millions affected by T1D live a longer, happier, healthier life!

El Dorado County Veterans Scholarship Fund  –  Barbara B

The El Dorado County Veterans Monument Scholarship Fund is grateful to the team at Shingle Springs Subaru and the Subaru Corporation for generously supporting our non-profit through their Share the Love event. From the outset, it was a pleasure dealing with Shingle Springs Subaru. The sales people and staff are all so enthusiastic and Bryant McCarver, General Manager, gave us the opportunity to tell the sales team about the ways in which our nonprofit helps local veterans – through scholarships to children of veterans pursuing higher education and by providing scholarships and other support to veterans (books, gas money, etc.) who are returning to college, in fact, some of the sales people are veterans! It was refreshing to work with a company that does so much for local non-profits… they really do Share the Love!!

Blanket Delivery to Local Blood Cancer Patients  –  Erica B

Erica Brown, Lezlie Hayes and Jenaye Shepherd attended the Shingle Springs Subaru blanket drop off on Tuesday, June 27. They met with Megan Buchanan and her cancer center staff inside the Cancer Resource Center. Upon arrival, they learned that the Subaru staff were already escorted into the Infusion Room to give a blanket to one of the hospital’s cancer patients that was undergoing chemotherapy. She had her old Subaru blanket from last year already keeping her warm, but she was smiling from ear to ear when she received a brand new blanket (that is now machine washable!) Subaru had a chance to talk to the woman and her friend, and LLS staff were so happy that Subaru was able to have that experience when they had thought that opportunity would not be possible. When everyone left the Infusion Room, LLS staff got to know more of the hospital staff. The hospital staff were very grateful to have been selected to receive the 80 blankets, 10 craft kits and several care cards. Marshall Cancer Services followed up with a thank you card to LLS staff. In the card they mentioned "We have also been able to give a little girl a craft kit and you would think she had won the lottery!" Everyone enjoyed their time during this drop off, and we even got to take a picture with the cancer center dog! Read the hospital's story here:

donations  –  barbara d

i was impressed with the way our sales and service people handled the purchase of my Outback. it was a very rainy day and they did everything they could to be patient and helpful. The donations to the national park service and veterans memorial were icing on the cake. I brought my daughter with me to show her how difficult buying a car can be, but it turned out to be very easy this time.

John M. Studebaker Wheelbarrow Races  –  Bryant M

Shingle Springs Subaru is proud to sponsor the 72nd running Wheelbarrow Races at the El Dorado County Fairgrounds. Not only are the races a thrill to watch, but are a part of El Dorado County's history. Thank you to the town of Placerville for keeping these races alive throughout the years.

Bringing Butterflies To The Garden  –  Denyse O

The students at Gold River Discovery Center would like to thank Shingle Springs Subaru for bringing butterflies to our school garden! The Butterfly Heroes Program has given these students an opportunity to talk about the importance of butterflies as pollinators. The students have enjoyed planting these native plants within the garden and love watering and caring for them. Thank you Shingle Springs Subaru for giving the Gold River Discovery Center Miners an opportunity to be Butterfly Heroes!

Share the Love Event- Dana B.  –  Claire B

Our amazing family friend Bryant McCarver and his dealership Shingle Springs Subaru chose our local JDRF chapter as their local charity during the 'Subaru Share the Love Event' in honor of Madeline. These amazing guys raised almost $34,000 dollars for our JDRF Inland Chapter during the holiday season alone!! Experiencing others supporting our cause in such a dedicated way is overwhelming! Type 1 Diabetes is a very isolating disease, and people like this remind us how loving and caring our friends and community can be!!

The Butterfly Heroes Program  –  Claire B

Did you know the monarch population in the United States has declined by more than 90 percent in recent years? For the month of April, Shingle Springs Subaru is partnering with the National Wildlife Foundation for the Butterfly Heroes Program. Butterfly Heroes seeks to bring awareness to the declining population and connect our community of gardeners and kids, families, and schools alike to help the monarchs and other pollinators. Creating monarch and pollinator habitat is a wonderful opportunity for observing one of nature's most miraculous occurrences. The unique transformation the monarch butterfly undergoes during its lifecycle from egg, caterpillar (larva), chrysalis to the delicate yet resilient butterfly is wonderfully intriguing for students and teachers alike. Shingle Springs Subaru will have a butterfly habitat planter on site and be giving away seed kits. Stop in and check it out. We also encourage you to be a butterfly hero and grow your own butterfly habitat at home. It's a great activity for the kids or grandkids!

El Dorado County Fire District K-9 Unit  –  Brandon M

We thank Shingle Springs Subaru for becoming a partner of The El Dorado County Professional Firefighter's Association in Subaru's the Share the Love Event. Shingle Springs Subaru helped us to raise quite a bit of money in creating a donation for every new car sale to help support our Accelerant K9 Program. Our K9, Percy, is a 2 year old Lab/Pointer mix that was rescued from a shelter and placed into a training program to detect if accelerants are present at a fire scene. Percy is used through El Dorado County and at the request of other fire departments in neighboring communities and counties to assist fire investigators in searching for accelerants at fire scenes. The program is solely funded through community donations. Donations help pay for routine veterinary checkups, food and equipment. This is a great partnership that we cherish and are thankful to be a part of with Shingle Springs Subaru.