Subaru Love-Encore
Subaru Love-EncoreTM logo.

Subaru Love-Encore

Driving your new Subaru for the first time is an exhilarating feeling. You’ll quickly fall in love with its exciting performance, customizable comfort, and thoughtful features for both safety and convenience. From EyeSight® Driver Assist Technology to X-MODE®, there’s so much capability your Subaru can give you, and you’ll want to take advantage of it all.

That’s why we created Love-Encore, a complimentary follow-up delivery experience designed exclusively for new Subaru owners1. About two weeks after you purchase your vehicle, you’ll return to your retailer for a personalized session with a Love-Encore Delivery Specialist. Your specialist will help you explore your new vehicle’s advanced systems and tailor its settings to your needs.

We want your purchase to spark a love that will last for years of adventure, and Love-Encore can help you value your new Subaru more with every mile.

How It Works

After you take ownership of your new Subaru, your Subaru Love-Encore Delivery Specialist will schedule a complimentary appointment at your retailer within 14-45 days. At this one-on-one appointment, you’ll get answers to all your questions, learn about helpful features, and discover even more to love about your Subaru.

Topics We Cover
The multi-function digital display in the dash of a Subaru vehicle.

Multi-Function Display

The multi-function display in your Subaru delivers important information about your vehicle’s different systems, mileage, outside temperature, and more.

A Subaru SUV project lines on the road, representing EyeSight Driver Assist Technology.

EyeSight® Driver Assist Technology

Subaru EyeSight Driver Assist Technology2 acts like an extra set of eyes on the road and if need be, an extra foot on the brake. EyeSight features a number of advanced active safety systems, which can include Adaptive Cruise Control, Lane Keep Assist and Sway Warning, and Pre-Collision Braking and Throttle Management.

A family stands by a Subaru Forester with boxes and camping gear on its roof rack.

Power Rear Gate Memory Height

The power rear gate’s opening height can be adjusted when overhead space is limited. The setting is stored for future use.

The X-MODE traction control settings in the digital dashboard display of a Subaru vehicle.

Subaru X-MODE

X-MODE adds even more capability to Subaru Symmetrical All-Wheel Drive with driver-activated traction settings to take on slippery surfaces, steep hills, and off-road terrain. Available dual-function X-MODE provides an extra level of control with settings for snow, dirt, deep snow, and mud.

A Subaru Multimedia in-dash touchscreen, steering wheel, and center console.

Home Screen and Audio Settings

Every new Subaru vehicle features a Subaru Multimedia System with standard Apple CarPlay® and Android Auto™ integration3, which lets you view and control your navigation, music, podcasts, and other content and apps. They also feature multiple-speaker audio systems that deliver clear, powerful sound.

An in-dash Subaru Multimedia touchscreen displaying a Subaru Navigation real-time map.

Navigation

The available Subaru Multimedia System with Navigation features an intuitive interface and high-resolution touchscreen for entering addresses, displaying traffic, and finding points of interest.

White MySubaru logo on a blue background.

MySubaru® Connected Services

MySubaru Connected Services4 helps keep drivers and their Subaru vehicles safe and connected. Its services range from connecting drivers to emergency responders to helpful convenience features and can be accessed from computers, mobile devices, and select Subaru vehicles.

White SubaruConnect logo on a black background.

SubaruConnect

SubaruConnect lets Subaru EV owners access services for extra convenience, support, and safety on every trip5. Features such as Automatic Collision Notification and Enhanced Roadside Assistance keep drivers connected to help when needed. Extensive remote services let owners start their Subaru EV and monitor the health of its systems.

A Subaru Love-Encore delivery specialist talking with a couple of new Subaru owners about their vehicle's features.

Contact your Subaru Star Delivery Specialist to learn more or schedule a Love-Encore visit.

1 Included in the purchase of new vehicles.

2 EyeSight is a driver-assist system that may not operate optimally under all driving conditions. The driver is always responsible for safe and attentive driving. System effectiveness depends on many factors, such as vehicle maintenance, weather, and 1 conditions. See Owner’s Manual for complete details on system operation and limitations.

3 Compatible smartphone and application required. The latest app version is required for best performance. Data provided by smartphone is displayed on head unit screen. Some state laws prohibit the operation of handheld electronic devices while operating a vehicle. Smartphone apps should only be launched when vehicle is safely parked. Your wireless carrier’s rates may apply.

4 Activation with subscription required. Includes a five-year trial subscription to MySubaru Companion services and a one-year trial subscription to MySubaru Navigator. MySubaru Companion+ services can be purchased as a multi-year package with annual or monthly renewals after the package period. A credit card on file will be required for specific packages and for renewal purposes. Features and availability vary by vehicle and trim level. May not be available in all states. See your retailer for details.

5 Provided by Toyota™, Privacy Policy: www.toyota.com/privacyvts. Subscription required. Includes trial subscriptions to Safety Connect, Service Connect, Remote Connect, and Wi-Fi Connect services. Certain model years and vehicle trims may also include a trial subscription to Drive Connect. Wi-Fi Connect services are purchased separately through AT&T. 4G network dependent. See your retailer for details.
SubaruConnect services depend on factors outside Toyota's control in order to operate, including 4G network availability, a cellular connection, and GPS signal. Without any one or more of these things, operability may be limited or precluded. Services subject to change at any time without notice. Requires app download/registration and paid subscription after trial (if applicable). Trial period begins on original purchase or lease date of new vehicle. Terms of Use apply. Data usage and charges may apply.

Star Delivery Specialist

Executive General Manager Bryant McCarver
Bryant McCarver
Executive General Manager
Shingle Springs Subaru has been a family owned business for over 30 years and participates in and supports many local causes. Whether it's helping the El Dorado County Sheriff's K-9 unit get some new police dogs, donating to the local Junior Diabetes Research Foundation, El Dorado County Fire Fighters or the El Dorado County Veterans Monument, Bryant's generosity is straight from the heart of the McCarver family tradition of helping those in need.
General Manager Tom Rockenbaugh
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Tom Rockenbaugh
General Manager
Tom has been with us for 13 years after leaving the restaurant business. An avid outdoors-man and cook, he enjoys spending time with his family and friends, whether fishing, camping, or mountain biking. As long as there is music playing, Tom has a smile on his face.
Parts/Service Director Anthony Wells
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Anthony Wells
Parts/Service Director
We welcome Anthony to our Subaru Team! Anthony has been in the parts industry for over 25 years making his the go-to guy for your parts needs. When not at Subaru, Anthony enjoys a variety of sports, while also coaching a youth soccer team.
Sales Manager Sonny Aivazian
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Sonny Aivazian
Sales Manager
Sonny has been with us since 2021 and has 31 years of experience in the car business, 13 of which are with Subaru. Besides his love for Subarus, Sonny also has a love for sports (Go Giants!) and music (que Pearl Jam!). Welcome to the team Sonny!
Service Team Manager Dawn Davenport
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Dawn Davenport
Service Team Manager
Dawn is a long time resident of El Dorado County. In the summer, her family loves to pan for gold along the American River. In the fall, it's got to be Apple Hill! As a lover of the great outdoors, she is in total agreement with most locals, "This is a great place to live!"
Vehicle Acquisition Specialist Aaron Sherer
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Aaron Sherer
Vehicle Acquisition Specialist
Aaron Sherer has been helping our customers find the right deal on the right car, for over two decades. With volumes of technical and real world knowledge about all types of vehicles, Aaron has helped thousand's of our customers get into the right car! Always at the top of the Customer Satisfaction Surveys, Aaron has consistently demonstrated his unique ability to put the customer first!
Asst Sales & Fleet Manager Madeleine Peralez
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Madeleine Peralez
Asst Sales & Fleet Manager
We are pleased to be welcoming Madeleine to our sales team! With 10 years of experience in sales, Madeleine is the perfect person to help you and your family find the Subaru that best fits your lifestyle. When not at Subaru, she is spending time with her adorable baby daughter and family. As well, she has a love for hiking a biking, hence why she is a perfect fit for Subaru!
Finance Manager Jon Cooper
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Jon Cooper
Finance Manager
Happy to have him join the team in the beginning of 2015, some of you may recognize "Cooper", since he has been selling vehicles locally for over 17 years now... although he now has a beard and a little more gray. In his spare time, he enjoys time with his family and raising his two very active boys. Cooper notes, "If you have yet to purchase a vehicle from me, or are a returning customer on your tenth vehicle, you will get the same up front, no hassle deal all of my previous customers have come to expect. I am happy to be offering you one of the highest rated, safest, and most reliable vehicles on the road today. I look forward to hearing from you!"
Finance Manager Alonzo Howard
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Alonzo Howard
Finance Manager
Subaru Product Specialist Max McCarver
Max McCarver
Subaru Product Specialist
Subaru Product Specialist Brandon MacDuff
Brandon MacDuff
Subaru Product Specialist
Subaru Product Specialist Trevor Watson
Trevor Watson
Subaru Product Specialist
Trevor will have you laughing within the first few minutes! A fun-loving family man who is happiest at home with them or on the track with his KTM or wrenching on his classic Datsun 510.
Subaru Product Specialist Chris Carrillo
Chris Carrillo
Subaru Product Specialist
Subaru Product Specialist Nicholas Burlaka
Nicholas Burlaka
Subaru Product Specialist
Subaru Product Specialist Patrick Nicodemus
Patrick Nicodemus
Subaru Product Specialist
Subaru Product Specialist Madison Hodges
Madison Hodges
Subaru Product Specialist
Subaru Product Specialist Nathan Ures
Nathan Ures
Subaru Product Specialist
Business Development Team Steve Summers
Steve Summers
Business Development Team
Online Sales & Trade-Up Mgr Tim Gonzales
Tim Gonzales
Online Sales & Trade-Up Mgr
Tim has spent his entire career in the automobile business, in all areas like sales, finance etc. His happy, professional demeanor let's his customers know that Tim is working in their best interest.
Online Product & Trade-Up Team Kevin Powell
Kevin Powell
Online Product & Trade-Up Team
Kevin has been in the automotive industry for over 25 years. He is a member of the "Yosemite Conservancy" where he helps in preserving the natural beauty of Yosemite National Park. When not at work, Kevin enjoys hiking, camping, paddle boarding, and snowshoeing throughout Northern California. Kevin will happily find you the Subaru that fits your needs!
Online Product Specialist Zoe Lee
Zoe Lee
Online Product Specialist
Zoe Lee is our Internet Sales Manager and your go to guide for making online car buying simple and stress-free. With five years of experience, she loves helping customers find the right vehicle and making the process smooth and easy. Known for her kind and caring approach, Zoe is always happy to answer questions and help customers feel confident in their purchase. When she’s not at work, she enjoys playing tennis and spending time with her dog: Panda
Love Promise Champion Chelsea Deplitch
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Chelsea Deplitch
Love Promise Champion
Service Advisor Chuck Houston
Chuck Houston
Service Advisor
Service Advisor Eddie Czigler
Eddie Czigler
Service Advisor
Service Advisor Anthony Ortega
Anthony Ortega
Service Advisor
Service Advisor Chris Volk
Chris Volk
Service Advisor
Express Service Advisor Michael Hanson
Michael Hanson
Express Service Advisor
Senior Master Technician Mike Armstrong
Mike Armstrong
Senior Master Technician
Subaru Senior Master Technician/Production & Shop Manager Mike is a master at his craft and knows most everything there is to know about cars! Besides his passion for cars, he loves his family, dogs Abby and Shyann, and the great outdoors. Mike is the guy for the job and will make sure that our Techs keep your Subaru running in top shape!
Service Technician Tim Pesola
Tim Pesola
Service Technician
Service Technician Kyle Neilsen
Kyle Neilsen
Service Technician
Subaru Technician Erik Rambo
Erik Rambo
Subaru Technician
Service Technician Chris Pritchett
Chris Pritchett
Service Technician
Service Technician Clay Stolp
Clay Stolp
Service Technician
Clay has over 15 years of mechanic experience and to say he is an expert technician would be an understand. Your Subie is in good hands!
Service Technician Mike Hussel
Mike Hussel
Service Technician
Subaru Technician Jerry Neilsen
Jerry Neilsen
Subaru Technician
Subaru Technician Gabe Fierro
Gabe Fierro
Subaru Technician
Subaru Technician Colton Medeiros
Colton Medeiros
Subaru Technician
Subaru Technician Matt Gregorio
Matt Gregorio
Subaru Technician
Service technician Joe Goings
Joe Goings
Service technician
Express Lube Technician Jacob Moots
Jacob Moots
Express Lube Technician
Warranty Administrator Steve Goodrich
Steve Goodrich
Warranty Administrator
Just Drive Program Coordinator Lauryn Borges
Lauryn Borges
Just Drive Program Coordinator
Business Development Coor Samantha Bellamy
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Samantha Bellamy
Business Development Coor
Cashier / Receptionist Jenny Montazer
Jenny Montazer
Cashier / Receptionist
Cashier / Recptionist Cherie Larkin
Cherie Larkin
Cashier / Recptionist
Head Detail Specialist Tony Alcazar
Tony Alcazar
Head Detail Specialist
Detail Specialist Maximilian Mace
Maximilian Mace
Detail Specialist
Detail Specialist Adrian Barragan
Adrian Barragan
Detail Specialist
Detail Specialist Michael Cooper
Michael Cooper
Detail Specialist
Service Suport Team Member Josh Wheeler
Josh Wheeler
Service Suport Team Member
Service Suport Team Member Chey Walker
Chey Walker
Service Suport Team Member
Service Support Team Member David Rodriguez
David Rodriguez
Service Support Team Member
Service Support Team Member Laney Carlson
Laney Carlson
Service Support Team Member
Assistant Parts Department Mgr Mark Farrel
Mark Farrel
Assistant Parts Department Mgr
Parts Specialist Heidi Quinnell
Heidi Quinnell
Parts Specialist
Parts Specialist Damon Maraschino
Damon Maraschino
Parts Specialist
Retail Parts Specialist Rod Martin
Rod Martin
Retail Parts Specialist
Parts Shipping & Receiving Christian Olson
Christian Olson
Parts Shipping & Receiving
Express Lube Technician Talon Alter
Talon Alter
Express Lube Technician
Express Lube Technician Tyler Garcia
Tyler Garcia
Express Lube Technician
Express Lube Technician Andrew Forni
Andrew Forni
Express Lube Technician
Express Lube Technician Logan Luddy
Logan Luddy
Express Lube Technician
Express Lube Technician Cristian Perez
Cristian Perez
Express Lube Technician
Subaru Technician John Hill
John Hill
Subaru Technician
Subaru Technician Lucas Poling
Lucas Poling
Subaru Technician
Service Support Team Member Will Anderson
Will Anderson
Service Support Team Member
Service Support Team Member Dustin Scowcroft
Dustin Scowcroft
Service Support Team Member
Service Support Team Member Lincoln Spellman-Nesiba
Lincoln Spellman-Nesiba
Service Support Team Member
Legacy Employee Rob Thomas
Rob Thomas
Legacy Employee
Rest in peace Rob. You were a major asset to our service department ever since your first day here, a long, long time ago. The guidance and technical expertise you brought to the workplace are still having a positive effect on our crew. Your suffering in this world is over, but you will always be in our fondest memories.
Legacy Employee Mike Putoff
Mike Putoff
Legacy Employee
Rest in Peace Mike. Our co-worker, our friend, our Mike. You were taken from us far too soon Mikey. You will always be in our fondest memories. Your work ethic, your singing and air-guitar playing to the Classic Rock coming out of the Detail Department, will surely be missed.